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Terms and Conditions

By shopping with Miracle Designs, you agree to our terms and conditions. These policies ensure a smooth, secure, and enjoyable shopping experience for all our customers.

1. General

  • This website is owned and operated by Miracle Designs.

  • By accessing or placing an order, you agree to be bound by these Terms & Conditions.

  • Miracle Designs reserves the right to update or modify these terms at any time without prior notice.

2. Products & Availability

  • We strive to display product images, colors, and descriptions as accurately as possible. However, actual colors may vary slightly depending on screen settings.

  • All items are subject to availability. In rare cases where a product is sold out after your order, we will notify you and provide alternatives or a refund.

3. Pricing & Payment

  • All prices are listed in Sri Lankan Rupees (LKR) unless otherwise specified.
  • Prices may change without prior notice.
  • Payments can be made via credit/debit cards, bank transfer, or Cash on Delivery (COD) for eligible locations.
  • By providing your payment details, you confirm that you are authorized to use the chosen payment method.

4. Orders & Confirmation

  • Once your order is placed, you will receive an order confirmation email/SMS.

  • Orders are processed only after payment confirmation (except COD).

  • Miracle Designs reserves the right to refuse or cancel orders due to errors, fraud suspicion, or product unavailability.

5. Shipping & Delivery

  • We deliver island-wide across Sri Lanka.

  • Delivery time is usually 2–5 working days, depending on location.

  • Delivery delays may occur due to public holidays, courier issues, or unforeseen circumstances.

6. Returns & Exchanges

  • Returns/exchanges are accepted within 7 days of delivery.

  • Items must be unused, unwashed, and in original packaging with tags attached.

  • Sale or discounted items are not eligible for returns unless defective.

  • Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

7. Promotions & Discounts

  • Promotional offers and discounts are valid only for the period stated.

  • Discounts cannot be combined unless specifically allowed.

  • Miracle Designs reserves the right to cancel or modify promotions at any time.

8. Intellectual Property

  • All content on this website, including logos, images, designs, and text, is the intellectual property of Miracle Designs.

  • Unauthorized use, reproduction, or distribution is prohibited without written consent.

9. Limitation of Liability

  • Miracle Designs is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability is limited to the value of the purchased product.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Sri Lanka.

  • Any disputes will be subject to the jurisdiction of Sri Lankan courts.

11. Contact Us​

For questions or concerns about these Terms & Conditions, contact us:

Email: Infomiracledesign.com
Hotline: (+94) 70 107 8992
Address: No. 372, Galle Road, Ratmalana, Sri Lanka